Privacy Policy

Last updated: 19 July 2026

1. Who is responsible

2. Information you provide

When you contact us by email, telephone, WhatsApp or through the enquiry form, we may receive your name, contact details, travel dates, group size, preferred language, interests and any other information you choose to provide.

3. Why information is used

Information is used to answer enquiries, prepare tour proposals, arrange requested travel services, communicate about bookings and meet legal or accounting obligations.

4. Legal basis

Processing is based on steps requested before entering into a contract, performance of a contract, legitimate interests in responding to enquiries, and consent where consent is specifically requested.

5. Sharing

Information may be shared only when needed with selected service providers such as transport companies, hotels or restaurants in order to arrange services requested by you, or where required by law.

6. Retention

Enquiry information is kept only as long as reasonably necessary to respond and manage a potential or confirmed booking. Records required for legal or accounting purposes may be retained for the applicable statutory period.

7. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection to processing. You may also withdraw consent at any time where processing relies on consent and submit a complaint to the Latvian Data State Inspectorate.

8. External services

The website may contain links to Google Maps, WhatsApp and email services. Those services process information under their own privacy terms when you choose to use them.

9. Cookies and local storage

The website uses local browser storage to remember your language and cookie-consent choices. Optional analytics must not be activated unless you accept them. See the Cookie Policy.

10. Contact

Questions about privacy can be sent to iveta.sundikova@suneta.lv.